Our Technical Program Management Project, we led cross-functional teams to enhance PriceSpider’s “Where to Buy” software and Business Intelligence (BI) data analytics, improving team performance, product delivery, and customer satisfaction.
Key achievements include:
- 25% increase in sprint velocity through Agile coaching.
- 10% boost in NPS, enhancing customer experience.
- Integrated new features like shoppable media, ratings & reviews, real-time inventory data, and product bundling, driving online-to-offline sales for major brands like Samsung and P&G.
- Increased conversion rates by an average of 30% by providing social proof and product information to consumers.
- Enabled the platform to display real-time online and local in-store inventory data, including “buy online, pick up in-store” (BOPIS) options, improving the customer experience and driving sales through local retailers.
- Enhanced BI data analytics for actionable consumer insights and ROI tracking.
