Our Technical Program Management Project, we led cross-functional teams to optimize PriceSpider’s “Where to Buy” software and BI analytics, enhancing performance and customer satisfaction. Key achievements include a 25% increase in sprint velocity via Agile coaching, a 10% boost in NPS, and integration of features like shoppable media, real-time inventory, and ratings & reviews. Additionally, enhanced BI analytics provided actionable consumer insights and ROI tracking.
Our Technical Program Management Project, we led cross-functional teams to enhance PriceSpider’s “Where to Buy” software and Business Intelligence (BI) data analytics, improving team performance, product delivery, and customer satisfaction.
Key achievements include:
25% increase in sprint velocity through Agile coaching.
10% boost in NPS, enhancing customer experience.
Integrated new features like shoppable media, ratings & reviews, real-time inventory data, and product bundling, driving online-to-offline sales for major brands like Samsung and P&G.
Increased conversion rates by an average of 30% by providing social proof and product information to consumers.
Enabled the platform to display real-time online and local in-store inventory data, including “buy online, pick up in-store” (BOPIS) options, improving the customer experience and driving sales through local retailers.
Enhanced BI data analytics for actionable consumer insights and ROI tracking.
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